Skills
Business Design | Humane Design | IoT | Physical Product Research | Service Design | Research Roadmaps | Usability Testing | User Co-Creation | Workshops
I believe we gain wisdom by keeping our experiences varied. Not all my skills and interests fit neatly into my portfolio case studies. Below you see additional snippets of my work that I value and enjoy.
Business Design
3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products. A variety of 3M employees that were responsible for many manual tasks required to set up and maintain an IoT product for customers. 3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products.
2 pricing structure prototypes created for internal discussions
Humane Design
3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products. A variety of 3M employees that were responsible fo
IoT
3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products. A variety of 3M employees that were responsible for
Physical Product Research
3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products. A variety of 3M employees that were responsible for many manual tasks required to set up and maintain an IoT product for customers. 3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products.
Service Design
3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products. A variety of 3M employees that were responsible for many manual tasks required to set up and maintain an IoT product for customers. 3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products.
Service map documenting new service including customer journey, front stage, and backstage processes
Research Roadmaps
3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products. A variety of 3M employees that were responsible for many manual tasks required to set up and maintain an IoT product for customers. 3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products.
Usability Testing
3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products. A variety of 3M employees that were responsible for many manual tasks required to set up and maintain an IoT product for customers. 3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products.
User completing primary task in usability session
User Co-Creation
3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products. A variety of 3M employees that were responsible for many manual tasks required to set up and maintain an IoT product for customers. 3M Sales Reps experienced in selling physical products but less familiar with the sale and maintenance of digital products.
Creation activity used in 1:1 user interview
Workshops
I frequently turn to workshops at many stages in the design process.
Solution ideation from in-person workshop